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(3) Is entered incorrectly.
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If you have a coupon that is not working and you don't know why please contact us via Live Chat at the lower left corner or contact us.
firstname.lastname@example.org your order information.
We have different warehouses, we will not combine them together and will ship from the correct warehouse separately.
The items are overweight and need to ship in different packages.
The item is out of production or stock for a long while, we may ship the rest to you first.
Usually in this case, we will send email to you.
Please read the Shipping Policy to learn more information.
If the order has already been sent out, we cannot help you to cancel the order. You may choose to send back the unopened products after you've received them and we will refund the money upon our receipt of the returned item(s).
Please read the Return & Refund Policy to learn more information.
Please email to email@example.com, you will get the refund after our service team receives your request. (This may take up 1-3 days, thanks for your patience and understanding.)
(2) How to cancel my order when the item has been shipped?
If you contact our service team within 24 hours and the item is shipped, we could offer you a free return label and you will get the refund after we receive the item back.
If you want to cancel the order after it has been generated for more than 24 hours and shipped, you need to bear the extra return fee.
Note: We don't accept requests to specify a certain carrier to deliver the package.
* If you have any questions, you can contact our customer via Live Chat or email to firstname.lastname@example.org, we will reply to you as soon as possible!
* If you have any questions, you can contact our customer service, we will reply to you as soon as possible!
If you contact us within 24 hours of purchase:
We can cancel the order for you at no additional cost. The cancellation may take up to 3 days, thank you for your patience and understanding.
If the package is already shipped, we will issue a prepaid label and return your payment AFTER we have received the package from you.
If you contact us after 24 hours of purchase:
You need to bear the return fee if the package is already shipped (depends on our system, not the order status).
The product has to be damage-free, packed in the packaging we sent to you, and with the original receipt of the purchase.
We will return your payment AFTER we have received the package from you.
Unfortunately, due to current situations and the COVID-19, your refund may require an additional 3-5 days to process. Thank you for your patience and understanding.
email@example.com with your order information and the picture of the damaged / incorrect product.
If you want to return the item without any quality issue, you need to bear the return fee yourself and pay 20% of the original order as a restocking fee.
firstname.lastname@example.org the return.
The package needs to come back with the original receipt of the purchase.
The product has to be in the packaging we sent in the first place.
The product has to be damage-free (not applicable for defective products), damage on the product will void the refund.
The return address:
Ecolife Technologies, Inc.
17910 Ajax Circle
City of Industry, CA 91748
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G3 RO Filtration System
D6 RO Filtration System
G2P600 RO Filtration System
G2MNR RO Filtration System （remineralization
G2 RO Filtration System
M5 RO Filtration System （Countertop）
|Flow Rate||400 GDP||600 GDP||600 GDP||400 GDP||400 GDP||50 GDP|
|Pure to Drain Rate||1:1||1.5:1||2:1||1:1||1:1||1:1.5|
|Faucet||Smart faucet||Smart faucet||Ordinary faucet||Ordinary faucet||Ordinary faucet||/|
|Display||Filter lifespan & TDS||Filter lifespan & TDS||Filter lifespan||Filter lifespan||Filter lifespan||/|
|Filter Lifespan||CF-6 Mths CB-12 Mths RO-24 Mths||12 Mths||CF-12 Mths P6MRO-24 Mths||MNR-12 Mths CF-12 Mths MRO-24 Mths||CF-12 Mths MRO-24 Mths||12 Mths|
(1)TDS, chlorine, taste and odor, chloramine, scale, turbidity.
(2)Carcinogens: chromium (hexavalent), chromium (trivalent), cadmium and cadmium compounds, ferric oxide.
(3)Heavy metals: lead, mercury, barium, copper, radium 226/228, aluminum.
(4)Micro organic contaminants: cysts.
(5)Inorganic pollutants: arsenic and inorganic arsenic compounds, fluoride.
(6)Organic pollutants: asbestos, benzene, formaldehyde, trichloromethane, chlordane, PFOA & PFOS, etc.
This video explains how to install Waterdrop RO system.
Waterdrop Filter Faucet
Waterdrop Replacement Pitcher water filter for Brita, Zerowater, PUR.
Waterdrop Replacement Faucet water filter for Brita, PUR, Culligan.
WD-PT-04 Water Filter Pitcher
WD-PT-05 Pitcher Filter for Home
WD-PT-07 Water Pitcher with Filter
MB-PT-08B Zero TDS water filter pitcher
WD-WFD-22L Water Filter Dispenser
|Capacity||10 Cups||5 Cups||10 Cups||10 Cups||20 Cups|
|Filtration Performance||7-stage Filtration||7-stage Filtration||7-stage Filtration||0-TDS filtration||7-stage Filtration|
|Design||Natural Wooden Handle||Ergonomic Handle||Ergonomic Handle||Ergonomic Handle||Push-and-pull design|
|Capacity||WD-PF-01A Plus||WD-PF-01A Plus||WD-PF-01A Plus||ZR-017||WD-PF-01A Plus|
|Color||White, Blue, Clear||White, Pink, Green, Blue, Yellow||Classic Blue, White, Blue||Skyblue||Black, Turquoise|
Step 2. Please soak it in cold tap water for 10 minutes to remove bubbles before use to activate the filter and ensure the best filtration performance.
Step 3. Please hand wash the pitcher, dispenser, lid and reservoir with a mid detergent. Don’t put it in the dishwasher. Do not use abrasive cleaners rinse thoroughly with water.
Step 4. Install filter into reservoir. Press firmly to ensure a tight seal.
Step 5. Fill the reservoir with cold tap water. Discard the first two times filtered water.
Step 6. Press the button for 3 seconds until the blue light flashes to activate the indicator.Note: Repeat this step after each new filter replacement.
Remember: Blue light indicates that your filter is good, red light will blink when your filter should be replaced, and red-light constant on indicating the filter should be replaced immediately.If you have any problems with the product, please feel free to contact us
Your satisfaction is very important to us, We offer No Worries Guarantee and a 30-day money-back guarantee in case the products get damaged.
If the problem cannot be solved, please feel free to contact us
WD-UC filters can be the replacements for most refrigerators. It’s time to replace your overpriced refrigerator filters so that you can enjoy better filtration performance, a longer service life, and a lower maintenance cost.
Step2. You can read the detail of the product user manual
*Kindly note, PC view only.